Privacy Policy for Tahoe Longhouse

Tahoe Longhouse ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sign up for memberships, or otherwise engage with Tahoe Longhouse online or in person.

1. Information We Collect

We collect personal information and non-personal information in the following ways:

a. Information You Provide Directly

- Name, email address, phone number

- Payment and billing information

- Account login or profile information (if applicable)

- Any information you share when you contact us, fill out a form, or sign up for updates

b. Information Collected Automatically

When you visit our website, certain information may be automatically collected:

- Browser type, device, and operating system

- IP address and general location (city or region, not exact address)

- Pages you view and actions taken on our site

We may use cookies or similar technologies to improve your experience, remember preferences, and understand how our site is used, in accordance with our cookies policy.

2. How We Use Your Information

We use your information to:

- Provide and manage your membership or day pass

- Process payments securely

- Communicate about upcoming happenings, updates, or news

- Send newsletters and promotions (you can unsubscribe anytime)

- Improve our services and website performance

- Comply with legal requirements or protect our rights and property

We do not sell or rent your personal information to anyone.

3. Sharing Your Information

We may share limited personal data only when necessary:

- With trusted service providers who help us operate our website, process payments, or send communications.

- When required by law or to respond to lawful requests by public authorities

- In connection with a business transfer, such as a merger or asset sale

All third-party partners are required to handle your data securely and in compliance with applicable privacy laws to ensure your data privacy.

4. Cookies and Tracking

Our website uses cookies (small data files stored on your device) to:

- Remember your preferences

- Improve performance and site functionality

- Track aggregated (non-personal) usage patterns

You can disable cookies in your browser settings, though some parts of the site may not function as intended.

5. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

- Know what personal data we collect, use, and share

- Access a copy of the personal data we hold about you

- Request deletion of your personal information (with some exceptions)

- Opt out of the sale of personal data (we do not sell your data)

To exercise these rights, email us at thesavvyelder@tahoelonghouse.com. We will respond to verified requests within the timeframe required by law.

6. Data Retention

We retain personal information only as long as needed to provide services, meet legal obligations, or maintain business records. Once no longer needed, your data is securely deleted or anonymized.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no online platform can guarantee complete security, and you share information with us at your own risk.

8. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before sharing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our operations. The “Last Updated” date above indicates the most recent revision. Any significant changes will be communicated via our website or email notification.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

thesidekick@tahoelonghouse.com

www.tahoelonghouse.com

By using our website or services, you agree to the terms of this Privacy Policy.